Terms & conditions
Last updated September 2026. The ground rules for using this site and working with us.
Using this website
Content on this site is provided for general information. We try to keep it accurate but make no guarantee that everything is current or error-free.
Engagements
Every project is governed by a signed proposal or statement of work. Where those documents differ from this page, they take precedence.
Payment
Projects are invoiced in instalments, typically a deposit to begin and the balance on delivery. Retainers are invoiced monthly in advance. Invoices are due within 14 days.
Intellectual property
On final payment, ownership of deliverables produced for you transfers to you. We keep the right to show the work in our portfolio unless you ask us not to.
Third-party costs
Ad spend, licences, stock assets, plugins and hosting are billed at cost and are your responsibility unless stated otherwise in writing.
Liability
We are not liable for indirect or consequential losses. Our total liability for any engagement is limited to the fees paid for that engagement.
Ending an engagement
Retainers can be ended by either side with 30 days' written notice. Work completed up to that date is payable.
Questions
Email hello@aptlyweb.com.